Privacy Policy

In order to guarantee quality care and to comply with applicable legislation, Goes OogCentrum is must process some personal data.

Goes OogCentrum is committed to protecting the privacy of its patients. The privacy policy is intended to inform you about the way in which the Goes OogCentrum handles your personal data. For questions about the privacy policy, you can always contact Het Goes OogCentrum via telephone number 03/2193925 or by e-mail at For questions that go beyond a request for information, you may be asked verify your identity to ensure any data is being passed to the correct person.

Dr. F. Goes Jr. BVBA, company number 465-122324 is responsible for the processing of personal data.

personal data that is processed are necessary for the establishment and maintenance of a medical file and to be able to provide quality care. This concerns identification data, financial and administrative data, as well as medical data and all other data that is relevant in the context of your medical care, as well as mobile number and email address if you allow us to do so. Usually this data is received directly from you, but it is also possible that this data is transferred via other healthcare providers.

To make your visit to our website more efficient, so-called “cookies” are stored on your device. You can set your browser so that you are informed about the setting of various "cookies" and decide individually whether or not to accept them, or to exclude the acceptance of "cookies" in certain cases or in general.

The purpose of the processing is patient care, as well as patient administration and registration. Only the personal data necessary for these purposes will be processed and the personal data will not be further processed in a way that is incompatible with these purposes. In addition, if you give your permission for this, the personal data will be processed for direct marketing and/or to send you our newsletter.

The processing of your personal data takes place in the context of the provision of health care services as referred to in the Act of 22 August 2002 on patient rights, as well as on the basis of the Act on compulsory insurance for medical care coordinated on 14 July 1994.

In principle, your data is processed on the basis of the contractual relationship that exists with you as a result of your request for care and treatment and the medical contract concluded with you for this purpose. In some cases, the processing may also be based on the vital tasks performed by healthcare providers.

Insofar as the processing could only take place on the basis of your consent, this will be requested in advance. You can withdraw your consent at any time.

Your data is mainly processed internally. In this case, access is limited to the extent to which the internally involved persons need this data for the performance of their function and/or assignment.

The data can also be provided to third parties if this is necessary for the implementation of the stated purposes. The necessary agreements are always made with these third parties to guarantee the security of your personal data. Furthermore, this data is not passed on to third parties, unless this is legally required or permitted. For example, the necessary data can be provided to your insurance company, health insurance fund or OCMW, as well as to other care providers with whom you have a treatment relationship.

In addition, your data may be shared electronically with other healthcare providers with whom you have a treatment relationship, if you have given your informed consent for this.

In principle, your data will not be passed on to third countries, which are countries that do not belong to the European Economic Area (which is formed by the European Union, together with Iceland, Norway and Liechtenstein). Should a transfer to third countries nevertheless take place, appropriate measures will be taken. For questions in this regard, you can contact us by telephone on 03/2193925 or by e-mail at

The necessary technical and organisational measures are taken to protect the personal data.

The personal data will not be kept longer than necessary. Medical data is stored for 30 years from the last treatment of the patient. If the retention period has expired, the personal data will be removed from the files and destroyed within a reasonable period of time.

You have the right to correction, inspection and copy free of charge (only the first copy is free, for additional copies a reasonable fee may be charged) of your personal data.

In certain cases you also have the right to have a copy of your personal data transferred to another person of your choice, to object to the further processing of your personal data or to request that your personal data be erased. However, the legal possibilities with regard to this must always be taken into account. You can submit your request via telephone number 03/2193925 or by e-mail at, with proof of identity. You will be informed within one month at the latest of what action will be taken on your request. In the case of complex or frequent applications, this period can be extended by a further two months, of which you will be notified.

If you should have complaints about the processing of your personal data by the Goes OogCentrum, you can always contact the Goes OogCentrum so that your complaint can be investigated. This can be done via telephone number 03/2193925 or by e-mail at In addition, you always have the option to submit a complaint to the Data Protection Authority.

These privacy regulations come into effect on 25 May 2018. The Goes OogCentrum has the right to change the privacy policy at any time. Changes will be communicated via the website and displayed in the practice room and/or waiting room. You are therefore advised to regularly check the privacy policy for changes. The privacy policy was last modified on 1/2/2019.